All sales are final and we do not supply goods on a trial or sale or return basis. However, you are entitled to refund or exchange your order within 28 days from delivery of the goods for a full credit or refund less any applicable delivery costs providing: A) The goods must be unused and ‘as new’ in their original packaging including all manuals and accessories and the packaging must be in pristine condition. Please note: "Unused" means unused, it doesn’t mean opened, used for a few days and then reboxed. B) Any items with broken security seals or have been unpacked from their original packaging will be deemed "used" and will not qualify for a refund or exchange. If goods are received back with missing or used consumables or accessories, the cost of the accessories will be charged to you or we may reject the return entirely. Goods received back in any condition other than ‘as new’ will be returned back to you at your cost or made available for you to collect. C) Custom orders including Helmets are non returnable unless proven faulty. This does not affect your statutory rights.